Shipping Policy

Processing Time:

We strive to process orders promptly, usually within 5-7 business days following payment confirmation. Customized orders may necessitate additional processing time to ensure precision and quality.

For standard delivery, kindly anticipate a timeframe of 5-7 business days. Alternatively, for those seeking expedited delivery within a swift 48 hours, an additional charge of ₹100 will be applied.

Shipping Methods:

We offer several shipping methods, including standard and expedited options. The available methods and estimated delivery times are displayed during the checkout process.

Shipping Costs:

Shipping costs are calculated based on the selected shipping method and the weight of the items in your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.

International Shipping:

Spexdekho ships to select international destinations. International shipping costs and delivery times vary based on the destination and shipping method. Customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment through our website or the carrier’s website.

Address Accuracy:

Customers are responsible for providing accurate shipping information. Spexdekho is not responsible for orders shipped to incorrectly provided addresses. Please double-check your shipping address before completing your purchase.

Delays and Exceptions:

While we strive to meet the estimated delivery times, Spexdekho is not responsible for delays caused by factors beyond our control, such as customs inspections, natural disasters, or carrier delays.

Lost or Stolen Packages:

Spexdekho is not responsible for lost or stolen packages. If your tracking information indicates that your order was delivered but you have not received it, please contact the carrier directly to file a claim.

Returns Due to Failed Delivery:

If a shipment is returned to us due to failed delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply to reship the order.

Contact Us

If you have any questions about our shipping policy or your order, please contact our customer service team at info@spexdekho.com.

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